B. F. Saul Company Hospitality Group

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Oversees and directs all aspects of the Lafayette kitchen, Private Dining and Off the record operation, providing functional assistance and direction, and coordinates functions and activities with other Food & Beverage department heads, in co-operation with Executive Chef.   Essential Duties & Responsibilities: - The Hay Adams Handbook, the department Standard Operating Manual and our policies and procedures are part of this job description. - Supervises all phases of food production for the a la carte outlets and when necessary banquets and private dining. - Maintain and strictly abide by state sanitation/health regulations and hotel requirements.  - Maintain complete knowledge of correct maintenance and use of equipment, properly and safely. - Meet with the Executive Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance. - Opening shift-Ensures all scheduled staff shows up for scheduled time of work, and unlocks secured areas (like reach and walk ins), secure keys according to procedures. - Prepare all menu items following recipes and yield guides, according to departmental standards. - Inform Chef of any foreseeable shortages before items run out. - Inform the Food & Beverage service staff of 86’d items and available menu specials. - Maintain proper storage procedures as specified by Health Department and hotel requirements. - Minimize waste and maintain controls to attain forecasted food cost.
The Hay-Adams
Washington
DC
Job Function
Food & Beverage
Type
Full Time
1. Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling as in performing CPR. 2. Maintain order in the hotel, dealing with the welfare of guests, eg., assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property. Requires grasping lifting or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. 3. Answer security telephone and safety hotline calls and respond in a timely manner based on priority. 4. Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information. 5. Memorize and monitor fire safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. 6. Regular attendance in conformance with the standards, which may be established by The Hay Adams from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. 7. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. 8. Upon employment, all employees are required to fully comply with The Hay Adam rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
The Hay-Adams
Washington
DC
Job Function
Security
Type
Full Time
The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. The Front Office Manager provides leadership and support to all members of the Front Office, implements and enforces the Hay Adams Standards of Excellence in all areas supervised.   Essential Duties & Responsibilities  - Perform all job duties and responsibilities in accordance with the Hay Adams handbook, the department operation manual as well as all hotel policies and procedures are part of this job description. - Manage and monitor activities of all employees in the Front Office department making sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. - Maintain a professional and high quality service oriented environment at all times. - Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. - Coordinate daily activities with hotel management team on a daily basis. - Hold monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture. - Constantly strive to improve and perfect service in the department through training, employee evaluations and timely reviews. - Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotel’s emergency response team. - Assist in ensuring that the hotel’s Green Team remains invigorated and the mission is upheld, communicated and enforced throughout the organization as a member of the team. - Perform any other duties as required and directed by Management. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. - Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. - Undertake full responsibility for Scheduling and Payroll of the department. - Undertake full responsibility for managing operating expenses and purchasing for the department - Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Supervise Upsell program at the Front Office and work as part of the Yield Management team to try and maximize revenue for the hotel. - Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Director of Operations.
The Hay-Adams
Washington
DC
Job Function
Front Office
Type
Full Time
- Provide supervisory guidance and support to all colleagues in the Stewarding Department. - Create a safe and secure environment for all guests and colleagues. - Develop and implement the Standard Operating Procedures for the department. - Maintain and strictly abide by state sanitation/health regulation and hotel requirement. - Meet with Executive chef to review assignments, anticipated business levels, changes and other information      pertinent to the operation. - Develop and deliver training programs for all employees on all OSHA related rules and regulations. - Provide support for the assistant and supervisor in any problem or situation. - Inspect the cleanliness and working condition of all tools, equipment and supplies, Ensure everything complies with standards. - Attends all scheduled and mandatory meetings. - Set goals and mission for the stewarding department. - Monitor stewarding payroll (labour standards) - Review and approve stewarding P.A.Fs. - Inventory of china, glasses, silverware and hollowware from the outlets and main storage. - Establish and maintain accurate par levels of china, glass silver inventory. - Provide enough equipment (china, glass, silver) to the outlets and banquet for their operation. - Inventory and control of chemical supplies. - Protection of hotel assets. - Maintain a good working relationship with other departments. - Set example for all colleagues to emulate by complying with all hotel policies and procedures. - Develop a cleaning schedule for kitchen, pastry, garde manger, banquets, cafeteria, and coolers. - Do weekly schedule for stewarding staff. - Assist and provide equipment for banquets function. - Assist and help banquet kitchen plate up. - Coaching the assistant, supervisor, lead steward and employees. - Develop a training program for stewards. - Revise standard and procedures for the department, as necessary. 
The Hay-Adams
Washington
DC
Job Function
Food & Beverage
Type
Full Time
The Night Manager is the Manager on Duty and responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security. The Night Manager assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. The Night Manager provides leadership and support to all members of the Front Office and enforces the Hay Adams Standards of Excellence in all areas supervised.   Essential Duties & Responsibilities  - Perform all job duties and responsibilities in accordance with the Hay Adams handbook, the department operation manual as well as all hotel policies and procedures are part of this job description. - Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. - Maintain a professional and high quality service oriented environment at all times. - Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. - Keep staff informed of all activities in the hotel, reinforcing Standards of Excellence and constantly strive to improve and perfect service in the department through coaching and training while promoting a strong team atmosphere and culture. - Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotel’s emergency response team. - Perform any other duties as required and directed by Management. - Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. - Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments. - Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. - Must be able to perform any tasks or duties of any employee in the department. - Must be able to do scheduling, payroll and other paperwork (ie. Accounting, HR, etc.) - Must actively participate in the decision making process on guest relocation for nights when over capacity, execute accordingly and ensure a smooth relocation process. This effort must be coordinated with the Front Office Manager and/or Manager on Duty prior to shift start. - Ensure the accurate completion of the daily night audit in a timely fashion. Must be able to perform the full night audit if needed. - Assist the Front Office Manger in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing. - Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager.
The Hay-Adams
Washington
DC
Job Function
Front Office
Type
Full Time
The Assistant Front Office Manager assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. The Assistant Front Office Manager provides leadership and support to all members of the Front Office and enforces the Hay Adams Standards of Excellence in all areas supervised.   Essential Duties & Responsibilities  - Perform all job duties and responsibilities in accordance with the Hay Adams handbook, the department operation manual as well as all hotel policies and procedures are part of this job description. - Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. - Maintain a professional and high quality service oriented environment at all times. - Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. - Keep staff informed of all activities in the hotel, reinforcing Standards of Excellence and constantly strive to improve and perfect service in the department through coaching and training while promoting a strong team atmosphere and culture. - Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotel’s emergency response team in the absence of the Front Office Manager. - Perform any other duties as required and directed by Management. - Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. - Manage the AM and PM shifts in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments. - Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. - Attend to all regular duties of the Front Office Manager during the Front Office Manager’s absence and must be able to perform any tasks or duties of any employee in the department. - Assist the Front Office Manger in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing. - Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager.
The Hay-Adams
Washington
DC
Job Function
Front Office
Type
Full Time
The Housekeeper is responsible for the cleanliness of the guestrooms, daily and nightly, according to The Hay Adams Standards Of Excellence. Essential Duties and Responsibilities  - The Hay Adams Handbook, the Departmental Operating Manual and our policies and procedures are part of this Job Description. - Make guestroom beds. - Clean and dust guestrooms and bathrooms. - Do special room cleaning projects when required. - Set up guest room amenities. - Provide PM turndown service when scheduled, to include the cleaning of remaining unmade AM rooms as per established standard. - Report any maintenance needs to the Housekeeping Office. - Reports special cleaning needs to the Office Coordinator (e.g. Carpets, Chandeliers). - Account for linen inventories. - Ensure the comfort of all guests. - Turn in all Lost and Found items to the Housekeeping Department. - Deliver items to guest rooms upon request. - Remain current with hotel information. - Maintain and clean storage closets and caddies. - Perform Lobby Attendant or Linen Room Attendant duties if needed. - Report any suspicious persons, activities or hazardous conditions to the Security department and/or Housekeeping Manager. - Perform any reasonable duties as required and directed.
The Hay-Adams
Washington
DC
Job Function
Housekeeping
Type
Union/Full Time