The assists in managing and directing of the day –to –day operation of all Housekeeping and laundry functions. To provide support to the Housekeeping Manager in all areas of Housekeeping operation. To participate and enforce in quality assurance for Housekeeping Department and department cost control measures. To provide support to the Housekeeping Manager in all areas of Housekeeping operation, such as staff training, coaching and counseling and consistently inspects and enforces adherence to the Hay Adams Standards of Excellence.
Make certain the required LHW Brand Standards are achieve.
Essential Duties & Responsibilities
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: A high school diploma is required and a B.A degree preferred.
Experience: Minimum 3 years of management experience with at least 2 years in Housekeeping management. Have working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, OSHA, wage and hour issues, and labor relations e.g. equal pay Act. Must be able to analyze relevant data...
Basic Expectations: Is keen, honest and calm with a clear- head. Business savvy, has ability to hold people accountable, analytical, incisive decision maker, goal – oriented. Big picture perspective.
Supervisory Responsibilities: Supervise Office Coordinators, Room Attendants, House Attendants, linen Room Attendants, lobby attendants and Turndown attendant’s .Must be able to communicate instructions effectively with staff members and create a fun and comfortable environment. Must balance constructive criticism with positive feedback.
Language Skills: must be able to understand, speak, read and write Basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization
Mathematical Skills: must be able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals.
Reasoning Ability: Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision.
Physical Ability: To complete the duties of the job, the employee will be required to reach with hands and arms and often stop, kneel, crouch or crawl. There will be frequent walking and standing involved. The person will be required to lift or move weights ranging from 10 – 25 pounds.
Standards of Conduct:
The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
EEO AA M/F/Vet/Disabled