It is the mission and intent of this position that the incumbent will take full responsibility for the stewarding department, establishing and implementing security policies and procedures in accordance with The Hay-Adams insure compliance to all local, state and federal regulations.
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: High School diploma or equivalent vocational training certificate, Knowledge of specific hospitality application is desirable.
License/Certification: Sanitation and Hygiene Certificate is desirable.
Experience: Should have a minimum of 2 Years of experience as Supervisory Skills and a minimum of 3 years experience in a luxury market.
Basic Expectations: Demonstrates knowledge of all Stewarding operations. Be able to plan and prepare for restaurant, Banquet, bar and room service operations. Be able to prepare and also train Stewarding staff of such basic items like preparation, Cleaning and sanitation back of the house area.
Supervisory Responsibilities: Responsible for managing the Stewarding /Food & Beverage department back of the house environment includes Stewards, training, planning, directing work; addressing complaints and resolving problems, and promoting department Standard of Excellence.
Language Skills: Must have Speak fluent of English language ability to read, write and comprehend instructions, short correspondence, and memos. Ability to communicate with guests, co-workers and management to their understanding. Ability to communicate in a second language is a plus.
Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to perform these operations using units of American weight measurements, volume and distance.
Reasoning Ability: To apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to perform job functions with minimal supervision. Ability to work cohesively with co-workers as part of a team. Basic computer skills.
Physical Ability: Sitting, Standing/walking; Ability to lift and or move up to 20-30 pounds, Lift and move up to 50lbs occasionally
Repetitions: Sitting: 1/2 hours per day, Standing/walking/talking: 6/8 hours per day, Stair climbing: occasionally, Squatting/kneeling: occasionally; Finger movements: continuous,
Sensory: Sight for using computer and doing paper work, must be able to climb stairs
EEO AA M/F/Vet/Disabled