Responsible for manage, direct, and coordinate all functions of Housekeeping and Laundry. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place.
Make certain the required LHW Brand Standards are achieved.
Essential Duties & Responsibilities
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: An associated degree or a bachelor’s degree preferred.
License/Certification: Certified Executive Housekeeper. (CEH), preferred but not required.
Experience: Minimum five years management experience with at least three years housekeeping management experience in a luxury property. Have working knowledge of federal, state and local laws governing EEOC rights, occupational safety and health, wage and hour issues, and labor relations. (e.g. Equal pay Act). Must be able to analyze relevant data.
Basic Expectations: Must be knowledgeable of Housekeeping Operations, and able to work under stress and deadlines. A starter and not a follower, a perfectionist with respect for others.
Supervisory Responsibilities: Supervise assistant Executive housekeeper, Office Coordinators, Linen Room Attendants, Room Attendants, House Attendants, Lobby Attendants and Turndown Attendants.
Must be able to communicate instructions effectively to staff and creates a safe and comfortable environment. Must balance constructive criticism with positive feedback.
Language Skills: Must be able to understand, speak, read and write Basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization.
Mathematical Skills: must be able to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions and decimals.
Reasoning Ability: Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision.
Physical Ability: To complete the duties of the job, the employee will be required to reach with hands and arms and often stoop, kneel, pull, push, crouch or crawl. There will be frequent walking and standing involved. The person will be able to lift or move weights ranging from 10 – 50 pounds.
Standards of Conduct:
The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
EEO AA M/F/Vet/Disabled