B. F. Saul Company Hospitality Group

House Person

The Hay-Adams
Washington
Job Function
Housekeeping
DC
Type
Union/Full Time
ID
2017-3071
Schedule
Variable

Overview and Responsibilities

The House Attendant is responsible for maintaining the cleanliness of all hotels’ public areas as well as providing services and support for hotel guests and Room Attendants, and Housekeeping department in general.   

 

Essential Duties & Responsibilities 

  1. Successfully deliver and complete any guest requests within 30 minutes.
  2. Report to the Office coordinator for follow up with completion of guest requests.
  3. Clean and remove debris from driveway, employee entrance , alley , and side walks
  4. Clean and vacuum guest room floor carpet twice per shift.
  5. Keep corridors pick up and all items are dusted and cleaned.
  6. Keep stairwells clean and free of dust , trash, black marks on walls and baseboard.
  7. Keep all service doors clean and free of stains, noise , dust and smudges.
  8. Keeps the service landing areas clean and in order, such as; ice machine, service elevator, service phones. Wipe clean all trash cans inside / outside per shift.   
  9. Stock and provide linen storage closets with correct par of linen. Neatly organized by size and type to meet the needs of Room Attendants.
  10. Collect dirty linen for laundering and re- stock the linen closet with clean linen.
  11. Collect and transport trash and waste to the disposal area according to “Trash Recycle “process.
  12. Change shower curtain/ liner, bed skirts, hang drapes/ sheers, supply duvets and pillows, etc.
  13. Spot shampoo or shampoo carpet ,  and upholstered furniture.
  14. Follow OSHA and hotel guidelines for the safe handling of all housekeeping chemicals and equipment.
  15. Follow and practice all fire safety standards and guidelines for the hotel and the housekeeping department.
  16. Each shift must make up their own rollaway beds when request is made. 3 PM shift is responsible for preparing and hand over 4 made up rollaway beds to the Night Audit shift each night.
  17. Perform other duties as required and directed by management.
  18. Maintain and clean Back of the House. Pick up and thoroughly clean employee locker room throughout the shift.
  19. Report maintenance issues to Engineer via Office Coordinator, such as broken equipment, chandelier lights, lampshades, furniture, etc.
  20. Moves furniture, turn mattresses , clean air vents , polish brass and clean balcony.
  21. Check and re- stock back supply closets and storage closets.
  22. Pick up and return rollaway beds and baby cribs from guest rooms and store them in the correct storage closet in neat organize manner.   

Qualifications

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education: A high school education or its equivalent preferred.

 

Experience: Prior Housekeeping experience is needed .Experience in Hospitality is a plus.

 

Basic Expectations: Must be able to use all standard housekeeping equipment and work under stress and deadlines. A starter and not a follower, a perfectionist with respect for others. 

 

Language Skills:  Must be able to understand, speak, read and write Basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization. 

 

Mathematical Skills:  must be able to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions and decimals.

 

Reasoning Ability:  Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision.

 

Physical Ability: To complete the duties of the job, the employee will be required to reach with hands and arms and often stoop, kneel, pull, push, crouch or crawl. There will be frequent walking and standing involved. The person will be able to lift or move weights ranging from 10 – 50 pounds.

 

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Company: THA    

 

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