Assists with the day-to-day running of the Housekeeping Department. Provides staff training, coaching and counseling and consistently inspects and enforces adherence to the Hay Adams Standards of Excellence.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manages Office Coordinators, Housekeepers, Housepersons, Lobby Attendants and Linen Room Attendants. Must be able to communicate instructions effectively to staff members and create a comfortable environment. Must balance constructive criticism with positive feedback.
Education and Experience
A high school diploma is required and a Bachelor’s Degree preferred. Minimum three years management experience with at least two years in housekeeping management. Have working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labour relations (e.g. Equal Pay Act). Must be able to analyse relevant data.
Must be able to speak, read, write and understand the primary language used in the workplace. Be able to effectively present information to customers, clients and other employees within the organization.
Must possess the ability to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals. Must have the ability to compute, ratio and percentages, and draw and interpret bar charts.
Ability to conceptualise, create and carry out detailed written or verbal instruction. Must be able to work with minimum supervision.
To complete the duties of the job, the employee will be required to reach with hands and arms and often stoop, kneel, crouch or crawl to complete inspection tasks. There will be frequent walking and standing involved with occasional sitting. Must be able to lift up to 50lbs occasionally. Must have finger dexterity to operate office equipment such as adding machines, computers, printers, multi-line touch tone phones, filing cabinets, fax machines, photocopiers.
EEO AA M/F/Vet/Disabled